At Just Cookies, we take great pride in delivering the warmth and deliciousness of freshly baked cookies to our valued customers. Our freshly baked cookie delivery service ensures that you receive your favorite treats at their absolute best. This delivery policy outlines the terms that govern our fresh cookie delivery service.

Delivery Method

Deliveries from Just Cookies will be hand-delivered to the specified company, business, or home address provided by the customer. We take great care in ensuring that our freshly baked cookies reach you in the best possible condition.

Delivery to unattended locations

If no one is available to receive the delivery at the provided address, our delivery personnel will leave the cookie packages at the door or a secure location on premises. This practice is in place to avoid multiple delivery attempts and ensure the timely receipt of your cookies. Please be aware that in such cases, the cookies may not remain warm by the time a customer retrieves the package.

Delivery Time Guarantee

At this time, Just cookies does not guarantee specific delivery times. While we make every effort to deliver your cookies in a timely manner, delivery times may vary due to factors such as order volume and traffic conditions. Rest assured, we will do our best to get your cookies to you as promptly as possible. All deliveries will be made on the day you requested.

Order Details

We kindly request that you provide as much detail as possible when placing your cookie order. Accurate delivery information, including the correct address and any specific delivery instructions, is essential to ensure a smooth delivery process.

Incorrect Addresses

Just Cookies is not responsible for incorrect delivery addresses provided by customers. While we will make reasonable efforts to correct any delivery issues, we cannot assume responsibility for packages once they have been successfully delivered to the address provided during the order process.

Contact Information

If you have any questions or require assistance with your order or delivery, please do not hesitate to contact our customer service team at (Danielle@Just-cookies.com). We are here to assist you and make your cookie ordering and delivery experience as enjoyable as possible.